Shipping policy

 

Phitique Apparel Shipping Policy

Processing Time

At Phitique Apparel, we understand the importance of timely deliveries. Our standard processing time for all orders is 1-3 business days. During this period, we carefully prepare and package your items to ensure they reach you in perfect condition. Please note that processing times may vary during peak seasons or special promotions, but we will always strive to keep you informed of any delays.

Shipping Time

Once your order has been processed and shipped, you can expect delivery within 12 business days or less, depending on your location. We work with reliable shipping carriers to ensure that your package arrives as quickly as possible. However, please keep in mind that shipping times are estimates and not guarantees. External factors such as weather conditions, natural disasters, or carrier delays may impact delivery times. In such cases, we ask for your patience and recommend allowing up to 30 days for delivery.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We strive to offer competitive shipping rates and occasionally provide promotional discounts on shipping. All totals shown at checkout include applicable taxes and shipping fees, so there are no hidden costs.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery. Please note that it may take up to 48 hours for tracking information to be updated by the carrier.

Lost or Delayed Packages

In the rare event that your package is delayed or marked as lost in transit, please contact us at support@phitique.com. If 30 days have passed since the order date and the package has not been delivered, we may offer a replacement package at our discretion. We recommend monitoring your tracking information closely and reaching out to us if you have any concerns.

Shipping Address

Please ensure that the shipping address you provide during checkout is accurate and complete. Phitique Apparel is not responsible for delays or misdeliveries resulting from incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately. While we will make every effort to update your address, we cannot guarantee changes once the order has been processed.

International Shipping

Phitique Apparel is pleased to offer international shipping to select countries. International orders are subject to longer shipping times, which vary depending on the destination. Please allow up to 20 business days for delivery.

Shipping costs for international orders will be calculated at checkout based on the weight, dimensions, and destination of your order. Please note that international orders may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the customer. Phitique Apparel is not responsible for any delays or additional charges incurred due to customs processing.

Customer Support

We are committed to providing you with the best possible shopping experience. If you have any questions or concerns regarding our shipping policy or your order, please do not hesitate to contact our customer support team at support@phitique.com. We are here to assist you and ensure that your shopping experience with Phitique Apparel is a positive one.

Thank you for choosing Phitique Apparel! We appreciate your business and look forward to serving you.